1. Introduction
These Terms of Service (“Terms”) govern your use of the website https://kiaspita-global-trading.com/ (the “Website”) operated by Kiaspita Global Trading Limited (“we”, “us”, or “our”), a company specializing in men’s clothing. By accessing, browsing, or using the Website to make purchases or engage with our services, you (“you” or “user”) agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using the Website.
2. Eligibility
To use our Website and purchase products, you must be at least 18 years of age or have the legal consent of a parent or guardian. You warrant that all information provided to us during registration, checkout, or other interactions is accurate, complete, and up-to-date. We reserve the right to refuse service to any user at our discretion, including if we suspect false or misleading information.
3. Product Information and Orders
3.1 Product Descriptions
We strive to provide accurate and detailed descriptions of our men’s clothing products, including but not limited to size, material, color, and pricing. However, we do not warrant that product descriptions, images, or other content on the Website are error-free, complete, or current. Colors may vary slightly due to device display settings, and minor discrepancies in product details may occur. We reserve the right to correct any errors or omissions in product information at any time without prior notice.
3.2 Order Placement and Acceptance
When you place an order through the Website, you are making a binding offer to purchase the selected men’s clothing products. We reserve the right to accept or reject your order in whole or in part. Order acceptance is subject to availability of products, verification of payment information, and compliance with these Terms. You will receive an order confirmation email at the email address provided once your order is processed and accepted. This confirmation does not constitute final acceptance; we will notify you if your order cannot be fulfilled (e.g., due to stock unavailability).
3.3 Pricing and Payment
All product prices displayed on the Website are in USD and exclude applicable taxes, shipping fees, and other charges, which will be added to your total order amount at checkout. We reserve the right to change product prices at any time without prior notice, but such changes will not affect orders that have already been confirmed.
You agree to provide valid and authorized payment information at the time of purchase. We accept major credit/debit cards and other payment methods as indicated on the Website. By submitting payment details, you authorize us to process the payment for your order. If payment is declined or we are unable to verify payment information, your order may be delayed or canceled.
4. Shipping and Delivery
We ship our men’s clothing products to locations as specified on the Website. Shipping times and fees vary based on the destination and selected shipping method, and will be provided to you during checkout. We aim to fulfill and ship orders within the estimated timeframes, but delays may occur due to factors beyond our control (e.g., customs processing, carrier issues, or high order volume). We are not liable for any delays in delivery or for any damages or losses incurred as a result of such delays.
Risk of loss or damage to the products passes to you upon delivery. You are responsible for providing an accurate and complete shipping address. We are not liable for lost or misdelivered products due to incorrect address information provided by you.
5. Returns and Refunds
5.1 Return Eligibility
We want you to be satisfied with your purchase of men’s clothing. You may return unused, unworn, and unwashed products in their original packaging, with all tags attached, within 30 days of delivery for a refund or exchange. Customized or personalized products are not eligible for return unless they are defective.
5.2 Return Process
To initiate a return, please contact our customer service team at service@kiaspita-global-trading.com with your order number and details of the product(s) you wish to return. We will provide you with return instructions and a return authorization (RA) number, which must be included with your returned package. Returns sent without an RA number may be rejected.
You are responsible for the cost of return shipping, unless the return is due to a defect in the product or an error on our part (e.g., incorrect item shipped). We recommend using a trackable shipping method for returns, as we are not responsible for lost return packages.
5.3 Refunds and Exchanges
Once we receive and inspect the returned product(s) and confirm they meet the return eligibility criteria, we will process your refund or exchange. Refunds will be issued to the original payment method within 7-14 business days of inspection. Please note that shipping fees are non-refundable unless the return is due to our error.
Exchanges are subject to product availability. If the requested exchange item is out of stock, we will issue a refund instead.
6. Intellectual Property
All content on the Website, including but not limited to product images, descriptions, logos, trademarks, text, graphics, and software, is the exclusive intellectual property of Kiaspita Global Trading Limited or our licensors. You may not copy, reproduce, distribute, modify, display, or use any of this content for commercial or non-commercial purposes without our prior written permission. Unauthorized use of our intellectual property may violate copyright, trademark, and other applicable laws.
7. User Responsibilities
You agree to use the Website only for lawful purposes and in compliance with these Terms. You shall not:
- Use the Website to submit or transmit any harmful, fraudulent, defamatory, offensive, or illegal content.
- Attempt to access, hack, or disrupt the Website’s security systems or servers.
- Use automated tools (e.g., bots, scrapers) to access or collect data from the Website without our permission.
- Impersonate another person or entity or mislead others about your identity or affiliation with us.
- Engage in any conduct that could damage, disable, or impair the Website or interfere with other users’ access to the Website.
We reserve the right to terminate or suspend your access to the Website without prior notice if you violate these user responsibilities.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Kiaspita Global Trading Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of profits, data, or business opportunities) arising out of or in connection with your use of the Website or purchase of our men’s clothing products. Our total liability for any direct damages shall be limited to the amount you paid for the specific product(s) giving rise to the claim.
This limitation of liability applies regardless of the cause of action (whether in contract, tort, negligence, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
9. Disclaimers
The Website and all products sold through the Website are provided “as is” and “as available” without any warranties, express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be error-free, uninterrupted, or secure, or that product defects will be corrected.
10. Indemnification
You agree to indemnify, defend, and hold harmless Kiaspita Global Trading Limited, its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website, violation of these Terms, or infringement of any third-party rights (including intellectual property rights).
11. Changes to These Terms
We may update these Terms from time to time. Your continued use of the Website after the changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any modifications.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of United States without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall first be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of American Arbitration Association. The decision of the arbitrator shall be final and binding on both parties.
13. Contact Us
If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us at:
Email: service@kiaspita-global-trading.com